ISO/IEC 19770-1:2017 moving from SAM to ITAM

At the end of 2017 the 3rd edition of ISO/IEC 19770-1 has been published. The 2017 edition supersedes and replaces the 2012 version which has been the basis for our House of SAM®, and introduces our new House of ITAM®.

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Softline Solutions | Tags: ITAM, ISO/IEC: 19770, Software Asset Management, IT processen, License Management, SAM tools

ServiceNOW London release

Welcome to London! The new ServiceNow software release called “London” is now available, offering new capabilities specifically created and developed to deliver powerful intelligence across the enterprise.

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Are you paying too much for your software environment?

There is a good chance that you are currently paying too much for your software environment or that you are not in compliance with the rules that software manufacturers have drawn up in their contracts. However, many organisations are not aware of this. Purely because there is a lack of control, a lack of knowledge and, consequently, a lack of insight.

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Softline Solutions | Tags: Software Asset Management proces, SAM implementation, Software Asset Management, Compliance, House of SAM®, Snow, License Management

7 Success factors for optimal use of SAM tooling

If you decide to support your SAM processes with a SAM tool, you want to be sure that this tool is used in the best way possible. The information that can be extracted from the tool must be accurate and complete in order to give a real and accurate view of your compliance position. Only then you can take the right measures to manage compliance risks and implement cost savings.

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Ronald Schreur | Tags: License Management, SAMtools, Software Asset Management, SAM as a Service, Flexera Flexnet Manager, SAM Assessments, SAM tool, FlexNet Manager, Audit

Second hand licenses: Make money with SAM

In July 2012 the European court of Justice ruled that the trading of “used” software licences is legal and that the author of such software cannot oppose any resale. Since then, many organisations have followed the path of buying and selling licenses to stay compliant. This sounds easy, and definitely could be. 

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Martijn Braamskamp | Tags: License Management, Software Management, Software Asset Management, SAM tool, Compliance

The House of SAM® Building Kit: visualise your SAM-strategy!

Where do you start when implementing SAM? And, if you have started already and the implementation of organisation, process and technology is coming along steadily – how do you make sure that the next step in your SAM maturity will be taken? What is the desired SAM maturity level, and which parts are really important for the organisation?

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Softline Solutions | Tags: Strategy, Software Asset Management, License Management, Software Management, Asset Management, House of SAM®, Software Asset Management proces

Happy World Standards Day!

Each year on 14 October, the members of the IEC, ISO and ITU celebrate World Standards Day, which is a means of paying tribute to the collaborative efforts of the thousands of experts worldwide who develop the voluntary technical agreements that are published as international standards. One of those standards is the ISO/IEC 19.770-1 for the Software Asset Management process. As with many of the process frameworks, organisations struggle with the practical implementation and securing of the roles and responsibility in the existing organisation.

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Softline Solutions | Tags: IT processen, Software Asset Management, ICT processen

Softline Solutions at SAMS Europe 2017

In September 2017, Europe's largest event on Software Asset Management took place in Berlin. Softline Solutions played a very active role at this leading event on SAM strategies, with important contributions from our colleagues Leo Meijer, Thorsten Theuer and Robert Härtwig.

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Softline Solutions | Tags: event, SAMS Europe, Software Asset Management, License Management

Celebrating successes on IBM compliance, control and million Euro cost savings

Softline Solutions’ IBM licensing expert Jan van Kempen can look back on an extremely successful first half of 2017 where he unearthed savings potentials on IBM licenses of between 200.000 and 3 million Euro’s for several of our customers. Thus creating the best ROI ever for the customer on the consultancy costs.

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Softline Solutions | Tags: License Management, Cost saving, IBM, Software Asset Management

IBM Virtualisation: Sub-capacity vs. Full-capacity, know your potential savings!

Because of technical developments in the infrastructure, your organisation has changed over the last years and you adapted many of these necessary changes. Concepts such as scalability, security, optimal flexibility, accountability and availability are not strange to you. In particular, virtualisation has seen a strong development in recent years and it might also have been implemented in your company. The majority of your servers probably runs in a virtualised environment.

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Jan van Kempen | Tags: Software Asset Management, Flexera Flexnet Manager, IBM, License Management

Software Asset Management and SaaS

Let me take you to a ‘SAM-journey’ that was started by my colleague Rudi Bissels, who in a previous blog described Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in relation to Software Asset Management.

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René Lansink | Tags: Software Asset Management, License Management

I want an overview of my software assets, and I want it now!

As you may have read in the interview with Dennis Montanje (Managing Director Softline Solutions Northern Europe) there are many reasons for an organisation to start with Software Asset Management. Let me share with you the train of thought of an undisclosed customer who struggles with this topic.

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Martijn Braamskamp | Tags: Software Asset Management, SAMtools, Software Management, SAM tool, Asset Management, Compliance

Communication is crucial and this also applies to a successful SAM policy!

“The biggest single problem in communication is the illusion it has taken place” – George Bernard Shaw

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Ingrid Roodenburg | Tags: Software Asset Management, SAMtools, Software Management, IT outsourcing, SAM as a Service, Servicedesk software, Asset Management, SAM tools, SAM tool, Uitbesteden, Outsourcing, Software inventarisatie tool, Software inventarisatie, beheer software, SAM tool, ICT beheer

From SAM assessment to SAM strategy

Every company that surpasses the level of small and medium-sized enterprise has to face the facts: the chance of a vendor review or audit is real and even more likely as the company uses more standard software. If you want to avoid unplanned and unwanted expenditures, you will first have to define a Software Asset Management (SAM) strategy. This strategy must describe the measures that have to be taken from an organisational, process-driven and technical point of view, in order to avoid compliance risks and to possibly generate cost reduction.

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Leo Meijer | Tags: Software Asset Management, Software Management, IT processen, IT beheer, SAM Assessments, ICT beheer, ICT processen, Asset Management, beheer software, License Management

Are you a Global License Manager or a premier-league football trainer?

Imagine yourself... You are recently assigned as the new Global License Manager or SAM Manager in a multinational company. I would like to make a comparison with a football trainer in the premier-league. A trainer that is already experienced and recognizes quality, but who also inherits some financial and administrative problems, left by his predecessors. But being a professional sportsman you face these problems and you create a plan. Because your objectives are not very different to those of a top club: create an overview, build a solid team for the years to come, establish a good financial position and being in control.

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Quincy Rodrigo | Tags: Software Asset Management, License Management, Software Management, IT outsourcing, SAM as a Service, Servicedesk software, Outsourcing, ICT processen, cloud, SAM tool, SAM tools, Uitbesteden, SAM tool, ICT beheer, Software inventarisatie tool, IT beheer, IT processen, beheer software, SAMtools

SAP license management in medium and large companies

It is commonly known that unnecessary expenditures can be prevented with good Software Asset Management (SAM). Classifying and maintaining the ‘installed base’, as well as optimising the registered licenses is not an easy task. Particularly when SAP is involved and even more in a multinational environment. Especially complexity and dynamic play a role in ‘being in control’ when it comes to SAM for SAP.

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Henk Schoonhoven | Tags: Software Asset Management, License Management, Asset Management

Interview with Dennis Montanje: Arguments for the implementation of Software Asset Management

Every month we pose 5 questions to Dennis Montanje about Software Asset Management related issues. The topic of this interview is ‘arguments for the implementation of Software Asset Management’.

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Dennis Montanje | Tags: Software Asset Management, IT beheer, License Management, beheer software, Software Management, IT processen, ICT processen, Asset Management, ICT beheer

SAM tool implementation: lessons learned

In my previous blog “SAM tool: The first step to maturity” I wrote about what an organisation faces after a SAM tool is implemented. Now I go further back, to the process of implementation.

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Jan van Kalkeren | Tags: Software Asset Management, SAMtools, IT processen, Flexera Flexnet Manager

Your licenses and Cloud Service

What about the compliance responsibility of your licenses when you use the Cloud Service?
Increasingly, companies return to core business and at the same time want optimum flexibility regarding IT when outsourcing. Outsourcing of IT services usually means hiring services through the Cloud, in lots of varieties. Think about virtualisation with dedicated hardware (Private Cloud) up to Software as a Service (SaaS) and all possible forms in between. But what are the consequences for the existing licenses and software contracts?

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Rudi Bissels | Tags: Software Asset Management, License Management, IT outsourcing, IT beheer, Outsourcing, cloud

Software responsibility is the Achilles heel in Software Asset Management

An Achilles heel is a weak spot in a healthy human being or a good functioning system. The name is derived from the Greek mythological hero Achilles, who at his birth was immersed in the water of the underworld river by his mother, to make him invulnerable. As she had to be able to hold him, she grabbed his heel, which from that moment on remained the only weak spot in his body and finally led to his doom.

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Leo Meijer | Tags: Software Asset Management, License Management, IT processen, SAMtools, beheer software, IT beheer

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